To use Online Consult to contact your Doctor and get health advice: https://www.patientaccess.com
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Appointments - To ensure that our patients and staff are not put at any unnecessary risk we are assessing all pre-booked 'face to face' appointments. You will be questioned before entering the building (our inner door is locked) but you will be able to speak with staff via the reception hatch. If you are asked to attend the practice you will be given a mask to wear during your attendance and will also be directed to enter by a different door.
We have suspended all online face to face appointment bookings; you can still continue to book a telephone consultation on-line. Please ensure that you have given us your up to date telephone details.
Prescription requests – we are taking telephone prescription requests from those that have self-isolated or are in the announced vulnerable risk groups. Please ensure that you have an allocated pharmacy to process your prescription. We still recommend online requesting and email requests too.
Please also be aware that we will be sending text messages to those that have pre-booked appointments and you may also receive further details via text messaging. Please ensure that we have your up to date telephone contact details.
CORONAVIRUS ADVICE TO PATIENTS
DO NOT GO TO THE SURGERY OR HOSPITAL
Stay at home if you have coronavirus symptoms
Stay at home if you have either:
a high temperature – you feel hot to touch on your chest or back
a new, continuous cough – this means you've started coughing repeatedly
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Testing for coronavirus is not needed if you're staying at home.
Use the NHS 111 online coronavirus service if:
you feel you cannot cope with your symptoms at home
your condition gets worse
your symptoms do not get better after 7 days
Use the 111 coronavirus service
Contact NHS111 on-line services https://111.nhs.uk/service/covid-19 , stay indoors and avoid close contact with other people.
If you are concerned that you have or have come into contact with someone suspected of coronavirus NHS111 have created the following guidance https://111.nhs.uk/service/covid-19
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Paper prescription forms are changing. Exemption boxes on the back of prescription forms are being updated to make it easier for eligible patients to correctly claim free NHS prescriptions and avoid penalty charges.
For more information, visit: www.nhsbsa.nhs.uk/prescription-forms
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Welcome to Cottage Lane surgery
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals offer a number of clinics and services to promote good health and wellbeing.
Join In
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
(Site updated 28/05/2020)